Pricing Policy
All prices are subject to change without notice. The prices shown in this online catalog supersede all previous catalogs. However, we cannot control price increases by our suppliers or manufacturing costs. We also reserve the right to correct misprints. We will notify you before charging you more than the price shown in this catalog during the online catalog’s life.
Return, cancellations and warranty Policies
All sales are final unless stated. Exchanges available only on warranty items, defective items, or items damaged during shipping. Please email our sales team at sales@saltekmotorsports.com for exchanges.
If you need to cancel an order or item on your order, please contact us as soon as possible. Once shipped, it can no longer be cancelled. Special order, custom-order, or pre-ordered items cannot be cancelled.
Warranty applies to products only if stated. Saltek Motorsports warrants our products to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year for the original invoice date. Shipping and handling fees are to be paid for by the customer. The manufacturer agrees, at its option during the warranty period, to repair or exchange without charge (except for a fee for shipping, handling, packing, return postage, and insurance which will be incurred by the customer). Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt.
All exchanges are subject to inspection. Any part that, in our opinion, shows evidence of being used or installed contrary to manufacturer’s instructions and/or subjected to improper handling, packaging, or shipping by the customer will not be eligible for exchange, or warranty consideration. We reserve the right to charge a restocking fee or refuse any exception.
Saltek Motorsports will not accept any product that appears to have been used unless there is a valid warranty issue as defined by the manufacturer/vendor. An inspection process may take place to verify the product meets the warranty criteria. Products used in racing or off road conditions are only warranted against manufacturer defects prior to installation.
Inspections of returned merchandise are completed within 4-6 days of receipt of the return. Additional time may be needed if the merchandise must be returned to the manufacturer/vendor for further testing.
Saltek Motorsports is not liable for any labor or repair fees under any circumstance. Any defective product must be reported immediately, and go through the manufacturers warranty and policy process.
Saltek Motorsports cannot accept returns of special or custom ordered parts. Programming or Software are non-refundable. We reserve the right to refuse any exceptions.
Items returned to Saltek Motorsports without having obtained prior Return Merchandize Authorization (RMA) may be rejected outright, or subject to a 10% restocking fee. Please contact us prior to shipping any merchandise back.
Payments refunded through PayPal as the result of a return or cancellation may be subject to a 10% service fee. This is in compliance with PayPal’s refund policy, updated November 2019.
Credit Card or PayPal Disputes: Do not file a credit card dispute if you have any issues or problems with your orders, there is a $50 Chargeback fee plus shipping fees for documents that is not refundable. Please contact us to resolve any issues before you file any disputes.